Client References:
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“Online remote access that CMU has with Kenn Mainville has been one of the most helpful services he provides. I began to learn Raiser’s Edge 7 a year ago. I had some basic training sessions with Kenn and while the training seminars got me off to a great start, there are times when something new and urgent comes up, or I need a gentle reminder on how to do something. Using our database by remote access, I can ‘watch’ my questions being answered and ‘chat’ with Kenn online or over the phone. Remote access allows us to zero right into the heart of issues that I am dealing with. Of course, I would much prefer to have Kenn as my tutor in my office beside me, but remote access is the next best thing. It gets me the help I need right when I need it.” Joyce Friesen Administrative Assistant & Database Coordinator Canadian Mennonite University
(Kenn Mainville & Associates client since 2004) |
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"Kenn’s knowledge in the Raiser’s Edge software has been invaluable with the implementation of this software in our Division. Working together with Kenn, we were able to determine our requirements and customize the Raiser’s Edge software for our daily activities. As we encounter new challenges Kenn is always available to assist us in moving forward..." Lisa Otis Manager, Direct Marketing and Donor Relations Canadian Cancer Society, New Brunswick Division Saint John, NB
(Kenn Mainville & Associates client since 1999) |
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"When we first looked at how to approach our conversion of Raisers Edge 6 to the next generation (Raisers Edge 7), we considered the idea of going it alone with remote support from Blackbaud. Instead, we put Kenn Mainville in charge of the whole thing. We are glad we did. The transition was almost seamless, and where it was not, Kenn came through with creative and cost saving ideas. He has a friendly, efficient and professional approach to the training and the technical support he offers his clients." Bob Kroeker Director of Member Relations Mennonite Economic Development Associates Winnipeg, Manitoba
(Kenn Mainville & Associates client since 2004) |
(Kenn Mainville & Associates client since 1999)
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"On time and within budget! I expected our database conversion to be complicated and troublesome. Kenn and his team made it look easy. Investing in their experience paid us immediate dividends. They took care of everything so we could stay focused on our work. I know how much trouble other organizations have had. I'm thankful we had someone to help us avoid all the pitfalls." Tim Cameron Executive
Director Saint John Regional Hospital Foundation Saint John, NB (Kenn Mainville & Associates client since 1999) |
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"Having Kenn onsite to assist with Raiser’s Edge configuration and to do one-on-one training was exactly what I needed to get the program up and running. Kenn has worked with a variety of organizations using Raiser’s Edge giving me the advantage of his experience in assessing how best to configure our system. His patient and methodical approach allowed me to grasp the basics and feel more confident about embarking on a new system.” Deborah Zanke Manager, Development & Communications Winnipeg, Manitoba
(Kenn Mainville & Associates client since 2006) |
