"When
we first looked at how to approach our conversion of Raisers Edge 6 to
the next generation (Raisers Edge 7), we considered the idea of going
it alone with remote support from Blackbaud. Instead, we put Kenn
Mainville in charge of the whole thing. We are glad we did. The
transition was almost seamless, and where it was not, Kenn came
through with creative and cost saving ideas. He has a friendly,
efficient and professional approach to the training and the
technical support he offers his clients."